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leapsome ai

Unlock efficiency and drive impact with AI

Discover how AI can help you drive people development, build a strong feedback culture, and turn data into action.

G2 High Performer - Fall 2024G2 Badge Best Usability - Fall 2024G2 Momentum Leader - Fall 2024
AI copilot beta — for managers

Equip managers with AI superpowers so your people can thrive

Supercharge manager capabilities with an AI Copilot that makes decision-making easier with insights, summaries, best practices, and recommendations. Learn how to get access.

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Structured 1-on-1 Meetings Software screenshot showing the integration with employee feedback and praise
actionable insights — for admins

Turn feedback into action with AI-powered surveys

Eliminate days of manual work reading survey comments by harnessing Leapsome AI to analyze responses in seconds. Instantly extract summaries of key themes and feedback, and generate actionable recommendations for relevant initiatives. 

Efficient okrs & goals — for teams

Align teams with AI-powered goal setting

Speed up the creation of company objectives and development goals with AI. Automatically generate effective recommendations for initiatives that follow OKR best practices and take all relevant context into account.

AI for goals
AI in Reviews
Constructive reviews & feedback — for teams

Drive growth with AI-powered reviews & feedback

Save time and turn notes into unbiased comments with learning-oriented recommendations — ensuring all feedback is meaningful and actionable. Break down language barriers and provide a level playing field for your people, enhancing the depth and quality of feedback across your organization.

Fast-track competency frameworks — for admins

Build and visualize career paths in minutes

Generate a complete competency framework with Leapsome AI, saving you weeks of research and discussions with stakeholders. Purpose-built for resource-constrained people ops teams or those new to competency frameworks.

AI in Reviews

Frequently Asked Questions

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What value does AI bring to HR?

We believe AI helps HR and people ops professionals accelerate, optimize, and improve decisions created by humans. There are numerous use cases in which AI can either speed up processes (e.g., summarize survey feedback), improve quality (e.g., review writing) or minimize human bias (e.g., when analyzing employee sentiment).

We do not believe AI will or should ever take over the role of managers. This role is nuanced, complex, and ideally tailored to the individual needs, personalities, and development plans of direct reports. A good manager embodies empathy, reason, and the ability to judge situations case by case and recognize that past behavior does not always predict future behavior. 

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Who prepares the performance review — the manager or a computer program?

Managers will prepare and input their written feedback for their direct reports based on their assessment of the employee’s performance. If a manager wishes, they can then choose to turn on AI to optimize their written feedback. If they are not a confident writer or need to become more familiar with written feedback best practices, and they also want to ensure their written feedback is productive, well-rounded, and actionable — AI-powered reviews can help.

The AI cannot generate feedback from scratch, nor should it. The end result will always be based on the individual manager’s initial feedback and unique to direct reports’ performance.

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Is my performance review data safe? If the reviews feature is backed by OpenAI, then doesn’t OpenAI get access to all the feedback?

To ensure this does not happen, we have completed a data processing agreement with OpenAI which binds it to GDPR-compliant processing rules. We’re only sharing the feedback text itself and not any personal identifiers (unless mentioned in the feedback text).

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How do I activate Leapsome AI?

Admins can choose to enable Leapsome’s AI features within the admin settings. Once enabled, an AI icon will appear in each module offering AI-powered features. From here on, managers and employees can click the AI icon to use AI features in the respective module.

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Does this mean that all employees will receive identical feedback?

The short answer is no. The initial feedback will still always need to be provided by a manager based on their unique perspective from managing the team. The role of a manager is nuanced and complex and must be tailored to individual needs and personalities. AI will not replace the manager’s role or unique perspectives.

If a manager is not a confident writer, they can opt to run their feedback through the AI to optimize it — making it more impactful, easier to understand, and more consistent with feedback best practices.

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Is it mandatory to use the AI features in Leapsome?

All AI features are optional and need to be enabled by an admin. This means that organizations can choose to switch them on or off. There’s no obligation to turn the AI features on. Customers can still use the Leapsome platform without them.

Plus icon purple transparent.
What value does AI bring to HR?

We believe AI helps HR and people ops professionals accelerate, optimize, and improve decisions created by humans. There are numerous use cases in which AI can either speed up processes (e.g., summarize survey feedback), improve quality (e.g., review writing) or minimize human bias (e.g., when analyzing employee sentiment).

We do not believe AI will or should ever take over the role of managers. This role is nuanced, complex, and ideally tailored to the individual needs, personalities, and development plans of direct reports. A good manager embodies empathy, reason, and the ability to judge situations case by case and recognize that past behavior does not always predict future behavior. 

Plus icon purple transparent.
How do I activate Leapsome AI?

Admins can choose to enable Leapsome’s AI features within the admin settings. Once enabled, an AI icon will appear in each module offering AI-powered features. From here on, managers and employees can click the AI icon to use AI features in the respective module.

Plus icon purple transparent.
Who prepares the performance review — the manager or a computer program?

Managers will prepare and input their written feedback for their direct reports based on their assessment of the employee’s performance. If a manager wishes, they can then choose to turn on AI to optimize their written feedback. If they are not a confident writer or need to become more familiar with written feedback best practices, and they also want to ensure their written feedback is productive, well-rounded, and actionable — AI-powered reviews can help. The AI cannot generate feedback from scratch, nor should it. The end result will always be based on the individual manager’s initial feedback and unique to direct reports’ performance.

Plus icon purple transparent.
Does this mean that all employees will receive identical feedback?

The short answer is no. The initial feedback will still always need to be provided by a manager based on their unique perspective from managing the team. The role of a manager is nuanced and complex and must be tailored to individual needs and personalities. AI will not replace the manager’s role or unique perspectives.
If a manager is not a confident writer, they can opt to run their feedback through the AI to optimize it — making it more impactful, easier to understand, and more consistent with feedback best practices.

Plus icon purple transparent.
Is my performance review data safe? If the reviews feature is backed by OpenAI, then doesn’t OpenAI get access to all the feedback?

To ensure this does not happen, we have completed a data processing agreement with OpenAI which binds it to GDPR-compliant processing rules. We’re only sharing the feedback text itself and not any personal identifiers (unless mentioned in the feedback text).

Plus icon purple transparent.
Is it mandatory to use the AI features in Leapsome?

All AI features are optional and need to be enabled by an admin. This means that organizations can choose to switch them on or off. There’s no obligation to turn the AI features on. Customers can still use the Leapsome platform without them.

Ready for the next step?

Want a personalized walkthrough of our platform? Book a demo and get a 30-min demo with a product expert with live Q&A.

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Why customers love us

5 rating stars

Leapsome has been an absolute game-changer for me in terms of my professional growth and development. What I love best about Leapsome is how it has empowered me to take control of my career journey. The user-friendly interface and intuitive design of Leapsome have made it incredibly easy for me to navigate and utilize the platform.

Victor J.

Enterprise (1000+ emloyees)

5 rating stars

Leapsome stands out as a best-in-class platform that seamlessly addresses a spectrum of organizational needs, excelling in performance management, employee engagement, OKRs, and learning. Its unparalleled strength lies in its deep integration with existing tools, effortlessly connecting with our HRIS, Slack, Calendar, and Jira.

Jamie S.

Mid-market (50-1000 employees)

5 rating stars

Our company is new to Leapsome, but the onboarding has been fantastic. Our Leapsome contact has worked with us every step of the way to make sure that the review process will be easy on HR and all employees. He has walked us through the process step by step to create a review that will be ready to roll out pretty much immediately.

Karen H.

Mid-market (50-1000 employees)

Top 100 Fastest Growing Products - Best Software Awards 2023 - BadgeTop 100 Global Software Companies - Best Software Awards - 2023 Badge

A SIMPLE, FLEXIBLE, POWERFUL PLATFORM

What you can do with Leapsome

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Performance &
360° Reviews

Run impactful and painless performance, 360°, project, or leadership reviews that are easy to set up and complete — and highly beneficial.

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Goals & OKR Management

Track, collaborate, and align on company, team, and individual goals to boost accountability and transparency across your organization.

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Engagement
Surveys

Easily measure the pulse of your company culture with employee engagement surveys and use powerful insights to inform actions.

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Instant Feedback
& Praise

Promote a culture of rapid development and learning through sharing instant feedback and praise with anyone in the organization.

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1:1s & Team
Meetings

Conduct productive and effective 1:1s and team meetings with anyone in your organization, driven by a well-structured agenda and talking points.

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Learning &
Onboarding

Develop and engage your talent with a highly personalized, scalable, and automated learning and onboarding experience.

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